This depends on the company you work for. They need to be able to miss your work for the period that you are on holiday. Before planning and booking any holiday, you should discuss your plans with your supervisor and get their approval first. After you have the approval from the company you work for, you need to notify our support department about your holiday period. Please send an email to [email protected] with your name and holiday period and our coordinators will register it in our database.

A BSN (burgerservicenummer in Dutch) is a citizen service number, a unique registration number for everyone who lives in the Netherlands. A BSN is needed when opening a bank account, applying for health insurance and government benefits, or even buying a phone subscription. Your employer also needs it in order to be able to pay your salary. Without it, you cannot get paid. Upon your arrival in the Netherlands, our support department will arrange an appointment for you at the city hall and will email you all the details. You will receive your BSN after attending the appointment. You will need to bring a valid passport or a valid national ID card with you (if you are an EU citizen).

No, the BSN number is a unique number, given only once in a lifetime. It can therefore not be deleted, changed or renewed.

The salary specification that you receive from us is in Dutch. This is required by Dutch law. However, we translated the salary specifications to English, Romanian and Hungarian. You can send an email to [email protected] to request a copy of it.

Your insurance covers all the basic things that are mandatory in the Netherlands plus 8 physiotherapy sessions and emergency dentists costs to a maximum of 200 euro, once a year. More details can be found in the Health insurance agreement that will be sent to you if you decide to take an insurance via Eastmen.

Being happy at work is something both Eastmen and our clients find very important. Before considering changing your job, it might help to let your recruiter know the reasons why you would like to change jobs. Who knows, maybe something can be changed in order to make you happy again. If this is not possible and you are still unhappy, your recruiter can give you more information regarding our available jobs and possibilities.

Salaries are paid out weekly on Thursdays, for the week before. So for example, in week 2 you will get the salary for week 1. Usually it takes one working day for the payments to be processed, so the next day you should have the money in your bank account. Depending on the bank you are using and the services your bank offers, it might take a bit longer for the transaction to be processed. If something is not right regarding the payment, please click on ´answer not found´ button to open a chat with us. Please contact your bank if you have a question regarding how long it takes for the transfer to be processed.

No, according to Dutch law it is illegal to transfer your salary in someone else´s bank account.

Yes, that is possible. You have to notify our support department in a written email to [email protected] and provide a picture of your new bank account with the IBAN and your name on it. If you send the email before Tuesday, your next salary will be sent to your new bank account.

You will receive your contract digitally after you have completed your onboarding, signing the contract being the last step. Normally this happens before you arrive in the Netherlands, but exceptions might occur, depending on your situation.